Payops Manager

Yellow Card is the largest and first licensed stablecoin-based infrastructure provider operating across 20 African countries and emerging markets, focused on enabling secure international payments and treasury management. The Payops Manager will oversee and optimize payment operations across multiple markets, ensuring seamless transaction processing, liquidity management, regulatory compliance, and operational excellence while leading a high-performing team of analysts.

Yellow Card is seeking a Payops Manager to oversee and optimize payment operations across multiple markets. This role plays a critical part in ensuring seamless processing of deposits, withdrawals, refunds, and reconciliations while maintaining liquidity and compliance standards. The Payops Manager will lead a team of analysts, enhance operational processes, and collaborate with cross-functional stakeholders to support efficient treasury and payment functions.  

Responsibilities:  
- Oversee daily payment operations including deposits, withdrawals, refunds, reconciliations, and exception handling.  
- Manage company accounts to ensure liquidity alignment, accuracy, and timely settlements.  
- Lead, coach, and develop payment analysts to drive accountability and high performance.  
- Ensure compliance with regulatory requirements and internal controls across all payment activities.  
- Serve as the primary escalation point for complex payment-related issues.  
- Drive treasury portal implementation, manage liquidity exposure, maintain SOPs, and oversee ticketing system reporting.  

Requirements:  
- Minimum 3 years of relevant experience in payment operations or related fields.  
- Bachelor’s or Master’s degree in a relevant discipline.  
- Fluency in English, both written and verbal.  
- Ability to collaborate across teams and time zones effectively.  
- Strong organizational skills with the ability to meet deadlines under pressure.  
- Demonstrated leadership capability and strong analytical thinking skills.  

Benefits:  
- Fully remote work environment.  
- Competitive compensation and stock option participation.  
- Access to learning resources and mental health support services.  
- Opportunity to contribute to financial inclusion initiatives.  

Join Yellow Card to help shape the future of financial infrastructure across emerging markets.