Billing and Collections Specialist

Verisma is a healthcare technology and information management company specializing in medical record release and revenue cycle services. The Billing and Collections Specialist will manage past-due accounts, conduct collection efforts, and resolve invoice discrepancies. This role focuses on accounts receivable management, client communication, and accurate billing reconciliation while safeguarding sensitive data in a fully remote environment.

Verisma is seeking a Billing and Collections Specialist to support accounts receivable operations and ensure timely, accurate payment processing. Reporting to the Billing & Collections Manager, this role focuses on collecting past-due accounts, resolving invoice discrepancies, and maintaining professional communication with requestors. The specialist will operate independently within established procedures while collaborating across departments to support efficient collections.

Responsibilities:
- Conduct collection efforts on accounts over 30 days past due  
- Communicate with clients via phone, email, and mail to facilitate payments  
- Research and resolve invoice discrepancies between AR and requestor AP records  
- Articulate fee schedules clearly to recipients to support payment resolution  
- Prepare detailed transaction reports to support payment release  
- Document account activity and maintain accurate collection records  

Requirements:
- High school diploma or GED equivalent  
- 1+ years of experience in accounting, billing, or collections (B2B preferred)  
- Strong written and verbal communication skills  
- Proficiency in Microsoft Office, particularly Excel  
- Ability to analyze large data sets and investigate detailed transactions  
- Ability to work independently in a high-volume, fast-paced environment  

Benefits:
- Fully remote work environment  
- Collaborative team structure  
- Exposure to healthcare revenue cycle operations  
- Opportunity for professional growth  

This role offers the opportunity to contribute to efficient financial operations while supporting customer satisfaction and compliance standards.