Data Analyst - Client Coverage Group

Xapo Bank is a fully remote digital bank focused on economic freedom and wealth protection through innovative financial technology. The Data Analyst will support the Client Coverage Group by developing analytics, dashboards, and data pipelines that enable data-driven client strategy, revenue growth, and operational efficiency while partnering closely with relationship management and cross-functional teams globally.

Xapo Bank is seeking a Data Analyst to join its Client Coverage Group and support strategic decision-making through high-quality analytics and data products. This role sits within the broader data analytics team and focuses on client behavior, revenue insights, and sales and relationship management enablement in a fast-paced, fully remote environment.

Responsibilities:
- Analyze client revenue, product usage, and interaction data to generate insights that drive growth and retention.
- Create, maintain, and evolve reporting metrics covering revenues, product adoption, interactions, and escalations.
- Partner with the Global Head of Relationship Management on strategy, OKRs, campaigns, and market analysis reporting.
- Design and maintain Looker dashboards to enable self-service analytics for relationship and customer success teams.
- Develop reporting frameworks to optimize team resourcing and operational efficiency.
- Build and manage end-to-end data pipelines to ensure accurate, accessible client data.

Requirements:
- 3+ years of experience in a dedicated data analytics role.
- High proficiency in SQL, with BigQuery experience strongly preferred.
- Strong data modeling skills and experience using Python for analytics.
- Ability to communicate complex insights clearly to non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple projects.
- Experience with Looker development; GCP tools experience is a plus.

Benefits:
- Fully remote, work-from-anywhere role.
- Flexible schedule and paid time off.
- Annual budget for learning and professional development.
- Opportunity to make a global impact in a values-driven organization.

This role offers the chance to shape client strategy through impactful analytics at a global digital bank.