Strategy and Operations Principal

Remote is a global HR platform enabling businesses to manage international teams compliantly. The Strategy and Operations Principal role drives execution and adoption of the HR Management suite, leads GTM initiatives, optimizes processes and systems, manages data and analytics, and oversees special scaling projects to support growth while collaborating with executive leadership and cross-functional teams.

Remote is seeking a Strategy and Operations Principal to drive execution and adoption of its HR Management suite and lead high-impact scaling projects. This role is ideal for professionals with experience in management consulting, business operations, VC, or as a Chief of Staff, particularly within SaaS, who are motivated to operationalize strategy and enable enterprise growth.

Responsibilities:
- Execute end-to-end GTM plans for the HR suite of products, designing tactics for landing and expanding within enterprise accounts.
- Identify bottlenecks in sales and marketing processes, implement scalable and automated workflows to reduce CAC, shorten sales cycles, and increase win rates.
- Serve as the internal and external HRM subject matter expert, staying abreast of industry trends, competitor moves, and regulatory shifts.
- Translate high-level strategy into actionable playbooks, equipping sales and success teams with scripts, objection handling, and value proposition frameworks.
- Lead high-priority special projects initiated by the General Manager to drive business transformation.
- Build and scale systems, operations, and processes, leveraging SQL, dashboards, and cohort analyses for data-driven decisions.
- Produce executive-level strategy documentation and resolve operational issues, owning outcomes end-to-end.

Requirements:
- Background in Management Consulting, BizOps, VC, or Chief of Staff, ideally with founder or early GTM experience at a scaling SaaS company.
- Proven experience building scalable operations and processes in SaaS.
- Advanced data skills, SQL proficiency, and experience with dashboard creation and cohort analysis.
- Ability to operate autonomously, prioritize, and make high-stakes decisions with incomplete data.
- Strong organizational, communication, and analytical skills with a focus on quality and execution.
- Comfortable managing complex, cross-functional initiatives and driving alignment across teams.

Benefits:
- Fully remote work with flexible hours and asynchronous collaboration.
- Competitive compensation and stock options.
- Flexible paid time off, 16 weeks paid parental leave, mental health support, and learning budgets.
- Home office and local in-person social event budgets.
- Inclusive and diverse company culture with ERG support.

This role offers the opportunity to define and scale strategy and operations in a high-growth, globally distributed SaaS organization.