Salesforce System Administrator

inKind is a mission-driven fintech and hospitality company supporting independent restaurants. We are seeking a Salesforce System Administrator to manage and optimize our Salesforce platform, ensuring system stability, data integrity, and a strong user experience. This role handles day-to-day administration, troubleshooting, automation, and cross-functional collaboration, supporting Sales, Operations, and Support teams while working closely with our Salesforce Architect.

InKind is looking for a hands-on Salesforce System Administrator to manage and optimize our Salesforce environment. This role is essential to maintaining system stability, supporting users, and implementing automation that enhances productivity and data integrity across teams.

Responsibilities:
- Manage day-to-day Salesforce administration including user access, security, configuration, reports, dashboards, and declarative automation.
- Triage, prioritize, and resolve Salesforce support requests via Jira Service Management.
- Design, build, test, and maintain Salesforce configurations such as Flows, validation rules, and approval processes.
- Execute and validate configuration changes in sandbox environments and support production deployments, including off-hours releases.
- Partner with the Salesforce Architect and cross-functional teams to implement enhancements and improve Salesforce processes.
- Maintain documentation, contribute to knowledge bases, and monitor system health and data quality.

Requirements:
- 3–5 years of hands-on Salesforce administration experience in production environments.
- Strong experience with Salesforce declarative tools, particularly Flow, permissions, and automation best practices.
- Proven ability to troubleshoot and resolve configuration and data issues.
- Solid understanding of Salesforce data models, security, and access controls.
- Experience managing work through Jira or similar ticketing systems.
- Strong communication skills and ability to manage multiple priorities.
- Willingness to support off-hours deployments as needed.

Benefits:
- Fully remote role with flexible hours for deployment windows.
- Generous PTO and company holiday policy, plus Short Term Disability coverage.
- Employer-covered health and dental insurance, vision plan optional.
- Child care benefits and generous parental leave.
- Opportunity to work in a high-growth, mission-driven environment with cross-functional collaboration.

This role provides the chance to directly impact inKind’s platform and user experience while contributing to the success of independent restaurants through reliable and efficient Salesforce administration.