Client Success Associate

INFUSE is a global B2B demand generation and marketing services company supporting clients across diverse industries. As a Client Success Associate, you will support client relationships, ensure timely delivery of solutions, and assist with operational and administrative tasks. This entry-level role offers structured growth, hands-on client exposure, and the opportunity to build a career in client success within a people-first, remote environment.

INFUSE is a people-focused organization known for delivering exceptional client experiences while fostering a supportive and inclusive workplace. As a Client Success Associate, you will work closely with clients and internal teams to ensure solutions are delivered effectively and relationships are built on trust, communication, and reliability.

Responsibilities:
- Build and maintain positive, long-term relationships with assigned clients.
- Support the timely and successful delivery of services aligned with client needs and objectives.
- Communicate progress on monthly and quarterly initiatives to internal teams and external stakeholders.
- Assist in identifying opportunities for account growth and collaborate with sales teams as needed.
- Support the resolution of client requests and assist with issue escalations.
- Perform administrative and operational tasks such as data entry, system updates, and schedule coordination.

Requirements:
- Entry-level or early-career experience managing customer or client interactions.
- Strong written and verbal communication skills with a professional, client-focused approach.
- Ability to manage multiple tasks with attention to detail in a fast-paced environment.
- Empathetic mindset with the ability to understand and respond to client needs.
- Problem-solving attitude with a willingness to learn and proactively support solutions.
- Comfort working remotely and collaborating with distributed teams.

Benefits:
- Fully remote work with a supportive global team.
- Clear career development and professional growth opportunities.
- Inclusive, equal opportunity workplace culture.
- Exposure to multiple industries and client engagement models.

This role provides a strong foundation for a long-term career in client success at INFUSE.