Junior Operations Coordinator (French-Speaking)

Project Y is a recruitment and talent partner connecting South African professionals with international companies and supporting them through placement and onboarding. This role supports a fast-growing European logistics company operating in cross-border vehicle transport. The position focuses on day-to-day operations coordination, customer communication, and partner liaison, with a strong emphasis on French-language communication and accurate, process-driven execution.

Project Y is recruiting a Junior Operations Coordinator on behalf of a rapidly expanding European logistics company specializing in cross-border vehicle transportation. This full-time, remote role supports daily operational workflows and customer communication across multiple European markets. The position is well suited to a detail-oriented, proactive professional who is fluent in French and English and comfortable working in a structured, international operations environment.

Responsibilities:
- Support day-to-day vehicle transport operations by coordinating with drivers, compounds, and logistics partners.
- Assist the operations team with administrative and coordination tasks as required.
- Maintain clear and professional communication with internal teams and external service providers.
- Handle phone-based customer interactions, providing updates and ensuring a positive customer experience.
- Maintain organised records and follow up accurately on operational actions.
- Contribute to operational efficiency through consistent process adherence and coordination.

Requirements:
- Fluency in French and English, both spoken and written.
- Based in South Africa with a reliable internet connection.
- Experience or interest in operations, customer support, or coordination roles.
- Strong attention to detail and ability to manage multiple tasks simultaneously.
- Comfortable communicating with customers over the phone.
- Proactive, solution-oriented mindset with willingness to learn and grow.

Benefits:
- Competitive monthly salary aligned with experience.
- Fully remote working arrangement.
- Exposure to international logistics operations and European markets.
- Opportunity to develop coordination and customer-facing skills.
- Supportive, fast-growing team environment.

This role offers valuable experience within an international logistics operation while working remotely from South Africa.