Senior DevOps Engineer

ISHIR is a digital innovation and enterprise AI services provider helping startups and enterprises solve complex technology challenges through cloud, AI, and platform engineering. The Senior DevOps Engineer role supports reliable platform operations by managing Kubernetes environments, CI/CD pipelines, and observability systems. This position focuses on automation, operational excellence, and enabling product teams to ship safely and efficiently in a cloud-native environment.

ISHIR is seeking a Senior DevOps Engineer to support and enhance its cloud and platform operations for global clients. This role focuses on maintaining reliable, scalable infrastructure while enabling engineering teams to deploy and operate services efficiently. Working during EST hours, you will contribute to Kubernetes operations, CI/CD pipelines, observability tooling, and automation initiatives in a fast-paced, service-oriented environment.

Responsibilities:
- Operate and improve platform tools to enable reliable deployments and smooth developer workflows
- Perform day-to-day Kubernetes operations including deployments, upgrades, and issue diagnosis
- Support and maintain CI/CD pipelines using GitLab CI, ensuring build and deployment stability
- Monitor and manage observability systems using Prometheus, Alertmanager, Thanos, and OpenTelemetry
- Participate in incident response, on-call rotations, and post-incident documentation
- Contribute to documentation, runbooks, and automation to improve operational efficiency

Requirements:
- 8+ years of experience in DevOps, platform engineering, or infrastructure roles
- Strong experience with Kubernetes, Helm, Docker, and container-based deployments
- Hands-on CI/CD experience, preferably with GitLab CI
- Proficiency in scripting with Bash or Python for automation tasks
- Working knowledge of AWS services including IAM, EKS, EC2, S3, and monitoring tools
- Practical understanding of observability, alerting, and incident management practices

Benefits:
- Fully remote role with exposure to global enterprise and startup clients
- Opportunity to work on cloud-native and AI-driven platforms
- Ongoing training and professional development
- Collaborative, entrepreneurial work culture focused on impact and innovation

This role offers the opportunity to drive platform reliability and automation while supporting high-impact digital solutions.