Client Growth and Onboarding Manager

Hunt St is a remote talent partner that connects Philippines-based professionals directly with Australian businesses for long-term independent contractor roles. The Client Growth and Onboarding Manager position supports an Australian education company providing maths tutoring for upper primary and lower secondary students. This role owns the full client acquisition and onboarding ecosystem, driving enrolment growth through data-driven funnel optimisation, CRM management, and KPI-focused execution.

The Client Growth and Onboarding Manager is responsible for owning and optimising the complete lead-to-enrolment journey for a growing Australian education business. This role focuses on client acquisition, conversion optimisation, and onboarding systems, ensuring prospective families move smoothly from initial inquiry through enrolment while maintaining strong communication and measurable growth outcomes.

Responsibilities:
- Own and manage the full client acquisition pipeline from lead generation to final enrolment
- Ensure timely and proactive follow-up across inbound and outbound communication channels
- Identify funnel bottlenecks and implement improvements to increase conversion rates
- Oversee onboarding processes to reduce churn and improve completion rates
- Brief and manage freelancers or review marketing assets for funnel effectiveness
- Track KPIs, prepare clear performance insights, and report outcomes to leadership

Requirements:
- Proven experience managing end-to-end client acquisition and onboarding systems
- Strong background in CRM management, lead funnels, and KPI-driven growth
- Ability to analyse data, diagnose performance issues, and implement scalable solutions
- Strategic mindset with strong ownership and independent execution capability
- Excellent organisational, communication, and client-facing skills
- Comfort working in a performance-focused, results-oriented environment

Benefits:
- Competitive monthly compensation paid in AUD
- Fully remote independent contractor engagement
- Flexible time management aligned with Australian business hours
- Opportunity to play a key role in scaling an education-focused business

This role offers autonomy, strategic impact, and direct responsibility for measurable growth outcomes.