Senior Corporate Consultant Emergency / After Hours, JHB
Job Summary
Job Description
Thompsons Travel is a well-established travel management company specializing in corporate travel services, delivering tailored solutions to clients worldwide. With a focus on efficiency and customer satisfaction, the company provides round-the-clock support to ensure seamless travel experiences. As a Senior Corporate Consultant (Emergency / After Hours), you will manage urgent travel needs and provide expert assistance to clients outside regular business hours.
Responsibilities:
- Provide after-hours travel support and manage urgent client requests
- Deliver exceptional customer service and resolve travel-related issues
- Offer alternative solutions for disruptions in travel plans
- Manage bookings, changes, and cancellations using travel systems
- Ensure accurate handling of travel documentation and processes
- Work independently while maintaining high service standards
Requirements:
- Minimum of 5 years experience in a corporate travel environment
- Proficiency with Amadeus, Galileo, and Quicktrav systems
- Strong knowledge of domestic and international travel fares and rules
- Good geographical knowledge and attention to detail
- Proficiency in MS Office tools including Outlook and Excel
- Strong communication skills and ability to work under pressure
Benefits:
- Competitive salary based on experience
- Opportunity to work in a dynamic travel environment
- Exposure to international corporate travel operations
- Flexible scheduling aligned with after-hours support needs
Join Thompsons Travel to provide critical after-hours support and deliver exceptional travel experiences to corporate clients.
